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Impactiva → General Induction → Behavioral Skills Training

020.02 Dealing with Difficult Situations V2025-01-21 EN-CN (IPT_GEN_020.02)


Description
Explore best practice to handle challenging situations:
探讨验货过程中处理特殊情况的实用方式:

Enhance suppliers’ cooperative awareness 提高工厂的合作意识

Develop mutual-understanding conversations 促进互相理解的沟通

Improve confidence of decision making 增强判断决策的自信心

Course Type: Client specific course

Content
  • Recording Video 视频录制课
  • Video of Dealing with Difficult Situations 2025-01-21 EN-CN
  • Handouts 参考资料
  • Handout of Dealing with Difficult Situations 参考资料
  • Dealing with Difficult Situations V02 EN-VN 2025-08-01.pdf
  • Assessment 课后测试
  • 020.02 Dealing with Difficult Situations EN-CN-VN - Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever